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Frequently Asked Questions
We've provided some of our child care and preschool frequently asked questions below
How do i get the refund from the Government ?
Parents whose children attend a non-subsidized childcare service are entitled to a refundable tax credit for childcare expenses. This credit corresponds up to 75% of eligible childcare expenses paid, depending on family income.
Yes! We serve hot meals and nutritious snacks. Our Center is equipped with a kitchen and staff trained in nutrition, MFA guidelines, and proper portions for young children. Weekly menus are posted on the parent board of each classroom.
How secure is your monitoring system?
ile CoCo has implemented stringent security measures to protect against unauthorized access to the classroom cameras. All of our web cam systems use encryption to protect usernames and passwords.
How does ile CoCo communicate the details of my child's day?
Open communication is one of our top priorities. Therefore, of course, any pertinent information regarding your child is expressed regularly. Additionally, we utilize an extremely informative mobile app to keep parents up to date with their child's day. As soon as an event is saved, it is immediately synchronized on each parent's account. Everybody has access to the information in real time. Additionally, at the end of each day parents receive a detailed email listing the events of the day, such as, when your child was given a bottle (if applicable), what they ate and drank, when diapers were changed and what it was, their nap schedule, and any other pertinent information.
Can I celebrate my child's birthday at Daycare?
Yes, we LOVE birthdays, the kids like to celebrate together. Most of the time parents will bring in cake, cookies, or cupcakes for afternoon snack. You can bring them in the morning when you drop him/her off, or bring them later, whichever you prefer :) We will make him/her a birthday cake, hat and we will all sing happy birthday.